Refer a band challenge to the Valuation Office Agency

Revenues (council tax and business rates): Refer a band challenge to the Valuation Office Agency. Starts when: A resident disputes a band. Steps: Explain the route; Pass the challenge to the VOA; Apply the VOA decision. Done when: The VOA outcome is applied to the account. Rules that apply: Council Tax (Alteration of Lists and Appeals) (England) Regulations 2009.